Grocery shops, online shopping, loyalty schemes and delivery.
On a delivery I once received a substitution containing nuts. Let me flag allergy items as “never substitute” at the account level so it applies to every order automatically.
You have my purchase history through Nectar — if a product I bought is recalled for safety, please push me a notification rather than relying on a poster in store.
The big yellow Clubcard price can make it hard to see the actual price you pay without the card. Clearer side-by-side pricing would be fairer for everyone.
Returning trolleys in the rain to a single far-corner bay is miserable. A few covered bays spread around the car park would help, especially for older shoppers.
